Shipping policy

Shipping Policy

Processing time All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed the next business day. You'll receive a confirmation email with your tracking number once your order has shipped.


Shipping times

Region Estimated Delivery
Canada 7–20 business days
United States 7–20 business days
Rest of World 10–25 business days

These are estimates. Occasional delays due to customs, weather, or high order volumes can occur and are outside our control.

 

Tracking your order Once your order ships you'll receive a tracking number by email. Use this to follow your order at every step. If you haven't received a tracking number within 5 business days of ordering, check your spam folder first then contact us at thr3deddenim@gmail.com.


Customs and import duties Orders shipped internationally may be subject to customs fees or import duties upon arrival. These charges are the responsibility of the customer and are not covered by Thr3ded. We have no control over customs processing times which may cause additional delays.


Lost or stolen packages If your tracking shows delivered but you haven't received your package, contact us within 7 days at thr3deddenim@gmail.com. We'll investigate with the carrier and do our best to resolve it. We are not responsible for packages stolen after delivery confirmation.


Wrong address Please double check your shipping address at checkout. If you need to change your address, contact us immediately at thr3deddenim@gmail.com. We can update it if your order hasn't shipped yet. Once shipped we cannot make changes.


Contact Any shipping questions? Email us at thr3deddenim@gmail.com — we respond within 24–48 hours.